How to Master Influence Skills to Sell More Web Design Services - http://www.sitepoint.com/print/influence-sell-web-design

The programmer's definition:    Quality = Stability
The marketer's definition:    Quality = Pretty GUI
The CEO's definition:    Quality = Sales

http://discuss.joelonsoftware.com/default.asp?pg=pgDiscussThread&ixDiscussTopicParent=14217&ixDiscussGroup=3

This article argue that use time to research on customer is more important than make sale... may be true, if you know how to research in a good way? http://www.goodproductmanager.com/2007/03/05/use-customer-visits-to-understand-not-to-sell/

Will you make assumption base on yourself? - http://www.sitepoint.com/blog-post-view.php?id=212252

http://www.inc.com/magazine/20091101/does-slow-growth-equal-slow-death.html

Discussion about sale without commissions - http://martinfowler.com/articles/eliminatingSalesCommissions/